Refund and returns policy

We guarantee your satisfaction with our goods and services. Since all of our goods are digital and delivered online, we cannot accept returns or provide refunds once order is confirmed from your end.

At Crewcrux Group, we understand the importance of providing quality service to our students. That’s why, if a student receives a copy case, we offer a new assignment and project report of same subject again free of cost. However, as our products are in electronic format, we do not offer any return option.

For general assignments and projects, refunds are not available.

If a student scores less than 15 marks out of 30 in our Turnitin customised unique assignments we will provide new assignment of same subject again free of cost.

If a student purchases a general assignment and finds the solution outdated or vastly different from their current semester, we don’t offer any refund in such cases.
If a student is found to have shared their unique assignments or projects with others, refunds will not be granted.

For any further questions or to request a refund, don’t hesitate to contact us at +91-9696947677 via call or WhatsApp.

Exchanges
At Crewcrux Group, we understand that mistakes happen and you may accidentally purchase the same subject twice. That’s why we offer an exchange option for these situations. To process your exchange, we will require a receipt or proof of purchase.

If you wish to exchange the duplicate subject for the same item, please email our customer service team at the provided email address. They will assist you in the process and ensure that you receive the correct subject.

Kindly mail at [email protected] or [email protected]

Need help?
Contact us at [email protected] for questions related to refunds and returns.

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